IDENTITY THEFT
Helpful hints to lower the risk of Identity Theft
What is Identity Theft?
Identity theft is a crime. Imposters use key pieces of your personal information such as your Social Security and driver's license numbers to obtain funds for their personal gain. Once your information has been stolen, it may take months or years and thousands of dollars to regain your good name and credit record. The process to regain your identity is a long and tedious one.
The following are different types of Identity Theft to be aware of:
· Financial ID Theft- This type revolves around your name and Social Security number.
· Criminal ID Theft- Your personal information is used by the thief when stopped by law enforcement.
· Identity Cloning- An imposter establishes a “new life” using your personal information.
· Business or Commercial Identity Theft- Credit cards or checking accounts with the businesses name are used unbeknownst to the business owner.
The best defense against Identity theft is a good offense. Here are a few suggestions to help prevent Identity Theft:
- Do not carry your SSN card.
- Give your SSN only when absolutely necessary.
Ask: Why do you need my SSN?
How will my SSN be used?
How do you protect my SSN from being stolen?
What will happen if I don't give you my SSN?
Some businesses may not provide you with the information you want until they verify your identity. By getting answers to the above questions, you will make an informed decision on whether you want to share your SSN with the business.
- Use a password for your credit card, bank and phone accounts. Use something unusual. Make your passwords fun but definitely something you will remember.
- When going out, only carry the cards that are actually needed.
- Treat your mail and trash carefully. Shred or tear mail that may have personal information inside and deposit your outgoing mail at the post office.
- Periodically review your credit report. This report contains information on where you live, where you work, the credit accounts that you have open, how you pay your bills and whether you have been sued, arrested or filed bankruptcy. By reviewing your credit report, you can verify the account balances and authorized activity.
Trans Union
Report fraud: 1-800-680-7289
Order a credit report: 1-800-916-8800
TDD 1-877-553-7803
Fax 1-714-447-6034
Fraud Victim Assistance Department
P.O. Box 6790
Fullerton, CA 92834
Equifax
Report fraud: 1-800-525-6285
Order a credit report: 1-800-685-111
TDD 1-800-255-0056 or write
Equifax
P.O. Box 740241
Atlanta, GA 30374-0241
Experian
Report fraud: 1-888-397-3742
Order a credit report: 1-888-397-3742
TDD 1-800-255-0056 or write
Experian
P.O. Box 1017
Allen, TX 75013-0949
- Secure personal information in your home.
- Inquire about security procedures at your workplace and other institutions that collect your personal information. Who has access to the information, is it handled securely, how it is disposed of, and is it shared with anyone else. And, ask how your information can be kept confidential.
- Don't give out any personal information unless you initiate contact. Be sure who you are dealing with before releasing any information on the phone, through the mail or on the Internet.
- Keep your purse or wallet in a safe place at work.
- Be cautious when responding to promotions. There are many scams that coax you into releasing your personal information.
Scams and Phishing
Phishing is a scam that uses spam or pop-up messages. The scam attempts to mislead you into releasing your confidential information. Phishing is imitating legitimate companies in e-mails to entice people to share passwords or credit card numbers.
Spoofing is pretending to be something it is not, on the Internet, usually an e-mail or a Web site.
How to report Phishing:
- Forward e-mail to www.antiphishing.org
- Forward e-mail to the Federal Trade Commission at www.ftc.gov
- Forward the e-mail to the “abuse” e-mail address at the company that is being spoofed ( e.g., pages.ebay.com).
- When forwarding spoofed messages, always include the entire original e-mail with its original header information intact.
- Notify the Internet Crime Complaint Center of the FBI by filing a complaint on their Web site: www.ic3.gov
Recommended Actions if You've become a Victim of a Phishing Scam
If you have given out your credit, debit or ATM card information:
- Report the event to the card issuer as quickly as possible
- Using toll-free numbers and 24-hour services that most companies have established to deal with such emergencies.
- Request to have your card closed, and reissue you a new card with a different number.
- Watch your account activity and review account statements carefully after the information loss.
- If any unauthorized charges appear, call the card issuer immediately and follow up with a hard copy letter via a traditional delivery service such as the U.S. Postal Service. ( keep a copy for yourself) describing each questionable charge.
Credit Card Loss or Fraudulent Charges
Your maximum liability under federal law for unauthorized use of your credit card is generally $50. However, that $50 potential liability probably does not apply for unauthorized telephone and Internet transactions because there is “no means to identify the card holder” in those cases.
ATM or Debit Card Loss or Fraudulent Charges
- Your liability under Federal law for unauthorized use of your ATM or debit card depends on how quickly you report the loss.
- You risk unlimited loss if you fail to report an unauthorized transfer within 60 days after your bank statement containing unauthorized use is mailed to you for transactions made after that 60 day period.
If you have given out your Bank Account Information
- Report the theft of this information to the bank as quickly as possible.
- Request your bank close the compromised account and re-open a like account with a different number.
If you have downloaded a Virus or “Trojan Horse”
Some phishing attacks use viruses and/ or “Trojan Horses” to install programs called “key loggers” on your computer. These programs capture and send out any information that you type to the phisher, including credit card numbers, user names, passwords, Social Security numbers, etc. If this happens, it's likely you may not be aware of it until you notice unusual transactions on your account.
To reduce the risk, you should:
- Install and / or update anti-virus and personal firewall software
- Update all virus definitions and run a full scan
- If your system appears to have been compromised, repair it and then change your password again
- Check your other accounts! The phishers may have helped themselves to many different accounts: ebay account, Paypal, e-mail ISP, on-line bank accounts, on-line trading accounts and other e-commerce accounts, and everything else for which you use on-line passwords.
If you have given out your Personal Identification information
Contact the three major credit reporting agencies- Experian, Equifax, and TransUnion and do the following:
- Request that the agencies place a fraud alert and a victim's statement in your file
- Request a free copy of your credit report to check whether any accounts were opened.
- Request the agencies remove inquiries and / or fraudulent accounts resulting from the theft.
Major Credit Bureaus web sites:
How to Practice Safe Computing
Phishing and spoofing scams sent out to consumers is increasing dramatically. While on-line banking is widely considered to be safe or safer than teller transactions or using an ATM, PLEASE be careful about giving out your personal financial information over the Internet. If it sounds to good to be true, it is NOT true.
Avoid becoming a victim of scams:
1. Be suspicious of any email with urgent requests for personal financial information
2. Be careful of e-mails that are not personalized, contain spelling errors, or awkward grammar and phrasing.
3. Be careful of personalized e-mails that ask for personal financial information
4. Do not use links in an e-mail to get to any Web page
5. Do not complete forms in e-mail messages that ask for personal financial information.
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