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Audio Response System

Audio Response puts your most-used credit union transactions at your fingertips without ever leaving your home or office.

Audio Response gives you immediate access to account information and lets you complete many financial transactions with just a touch of a button. Using the automated telephone system is convenient, error-free and completely confidential.

A voice-automated teller will talk you through each menu-driven transaction by the numbers. First-time callers can use a "help" directory, and experienced callers can key ahead for faster service.

Using Audio Response, you get a whole range of transactions in minutes, right from your home, office, or car phone. In service 22 hours a day, seven days a week (system goes off-line between 12:00 midnight and 2:00 a.m. daily). Audio Response delivers your account information and transaction requests clearly and accurately.
Audio Response System
      1-800-399-4796


 

MAIN MENU OPTIONS

 

          Account Access

Press 1
          Member Services Press 2
          Credit Union Information / Requests Press 3

  When the voice prompt indicates, enter your member account number and PIN.

Press the * key to return to the previous menu.

 
ACCOUNT ACCESS
Quick Check                                                                                                                       Press 1
  Balances are automatically given for Savings and Checking  

  Listing of most recent Savings transactions

Press 2
  Listing of most recent Checking transactions Press 3

       To transfer funds from S01 to S75

Press 4
       To transfer funds from S75 to S01 Press 5

Account Inquires                                                                                                             
Press 2
  Account balances Press 1
  Account histories Press 2
  Checks and IRA information Press 3

Financial Transactions                                                                                              
Press 3
  Transfer funds between accounts Press 1
  Make a credit card payment Press 2
  Withdraw funds by check Press 3

MEMBER SERVICES
Checking Services                                                                                                         Press 1
  To reorder checks Press 1
  To request a copy of a cleared check Press 2
  To request a Stop-Payment on a check Press 3
Request statement copy Press 2
Change PIN Press 3

CREDIT UNION INFORMATION
Request Credit Union Brouchure                                                                          Press 1
Receive Financial Calculations Press 2
Products and Services Press 3

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